How do I contact support?

Modified on Thu, 1 Aug at 12:47 PM

We have transitioned to a ticketing and knowledge base system. This change allows us to offer faster resolutions and a more streamlined support experience.


You can contact support in a number of ways.


First, you can raise a support ticket if you have an issue.

This can be done through the Insytly portal or by emailing our support email, which is support@insytly.com

Please see our article on "How do I raise a support ticket?" for more information on this. 


Secondly, you can contact us via a direct email address you may have in our company who is looking after your account and/or project.


Finally, we have a comprehensive knowledge base (which you are currently on to read this!). The knowledge base has a variety of articles and FAQ's available for you to search through to find the answers you may be looking for on our products and software platform. 

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